We respect your privacy. This policy explains what data we collect, how we use it, and how we keep it safe — written in plain, simple language.
Privacy concern? Talk to us directly.
Email UsPrivacy at a Glance
Name, phone, email, business info
Your data is never sold to advertisers
To deliver & improve our services
Access, edit, or delete your data
Kept only as long as needed
You'll be notified within 72 hours
This Privacy Policy describes how GetIndiaOnline ("we", "us", or "our"), operating from Indore, Madhya Pradesh, India, collects, uses, stores, and protects your personal information when you visit getindiaonline.com or use any of our services.
This policy applies to:
By using our website or services, you consent to the data practices described in this policy. If you do not agree, please discontinue use of our services.
This policy is written in plain, simple language. If you have any questions, please contact us at support@getindiaonline.com.
We collect the following categories of personal information:
| Data Type | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, business name | Service Delivery |
| Contact Data | Mobile number, email address, city | Communication |
| Business Data | Business category, services needed, logo, photos | Website Building |
| Payment Data | Transaction ID, payment method type (not card numbers) | Billing |
| Technical Data | IP address, browser type, device, pages visited | Analytics |
| Communication Data | Messages via WhatsApp, email, or contact form | Support |
| Usage Data | How you navigate and interact with our website | Improvement |
We do NOT collect sensitive personal data such as Aadhaar numbers, PAN numbers, bank account details, passwords, or biometric information.
Directly from You
Automatically
From Third Parties
We use your personal information only for legitimate business purposes:
What We Will Never Do
We do not sell, rent, or trade your personal information. We may share it only in these limited circumstances:
Service Providers
These providers are contractually required to keep your data confidential and use it only for services they provide to us.
Legal Requirements
We may disclose your information if required by law, court order, or government authority in India — to comply with a valid legal process or protect the rights and safety of our users.
Any third-party service provider we work with is bound by a data processing agreement and prohibited from using your data for any other purpose.
Our website uses cookies — small text files stored on your device — to enhance your browsing experience and gather analytics data.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Required for the website to function correctly (navigation, forms) | Session | |
| Understand how visitors use our website (Google Analytics) | Up to 2 years | |
| Track conversions from Google Ads and Meta Ads campaigns | Up to 90 days |
Managing Cookies
You can control or disable cookies through your browser settings. Disabling essential cookies may affect website functionality. You can also opt out of Google Analytics via the Google Analytics Opt-out Add-on.
By continuing to use our website, you consent to our use of cookies. You may withdraw consent at any time by clearing your browser cookies.
We implement appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction.
Our Security Measures Include
Data Breach Notification
In the unlikely event of a data breach affecting your personal information, we will notify you within 72 hours of becoming aware, including the nature of the breach, data affected, and steps taken to address it.
While we take all reasonable precautions, no method of data transmission or storage over the internet is 100% secure. We encourage you to use strong passwords and protect your devices.
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.
| Data Type | Retention Period | Reason |
|---|---|---|
| Customer Account Data | Duration of service + 2 years | Service continuity and support |
| Payment Records | 7 years | Legal and tax compliance |
| Enquiry / Contact Form | 1 year | Follow-up and business records |
| Website Analytics | 26 months | Performance analysis |
| WhatsApp Messages | 1 year | Support records |
After the retention period expires, your data will be securely deleted or anonymized so it can no longer be linked to you personally.
You have the following rights regarding your personal data. Contact us at support@getindiaonline.com to exercise any of them. We will respond within 30 days.
Request a copy of personal data we hold about you
Ask us to correct inaccurate or incomplete data
Request deletion of your data ("right to be forgotten")
Object to processing for marketing or profiling
Receive your data in a machine-readable format
Request that we limit how we process your data
We may need to verify your identity before acting on a request. Some rights may be limited where we have a legal obligation to retain data (e.g., financial records).
Our services are intended for adults aged 18 years and above. We do not knowingly collect or solicit personal information from anyone under the age of 18.
If you are a parent or guardian and believe that a minor has provided us with personal information without your consent, please contact us immediately at support@getindiaonline.com. We will take prompt steps to delete such data from our records.
If we discover we have collected information from a child under 18 without verifiable parental consent, we will delete that information immediately.
Our website may contain links to external websites, social media platforms, or partner services. These links are provided for your convenience only.
Common third-party services linked from or used on our website include Google, Meta (Facebook/Instagram), WhatsApp, and payment gateways — each with their own privacy policies.
We use WhatsApp as a primary communication channel to deliver service updates, share website drafts, send payment confirmations, and respond to enquiries. By providing your mobile number, you consent to receiving communications from us via WhatsApp and SMS.
What We Send
Opting Out
You can opt out of promotional WhatsApp messages at any time by replying "STOP" to any of our messages or by contacting us at support@getindiaonline.com. Service-related messages cannot be opted out of while you are an active customer.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we will:
Your continued use of our website or services after changes become effective constitutes your acceptance of the updated policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please reach out:
We aim to respond to all privacy-related requests within 30 business days. For urgent matters, reach us on WhatsApp for a faster response.
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